Privacy Policy

Our website address is: https://www.sowerbybridgefestival.com.

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email

sowerbybridgefestival@gmail.com

What information we collect, use, and why

Cookies

Please refer to our Cookie Policy which can be found at https://www.sowerbybridgefestival.com/cookie-policy-uk/.

Analytics

We collate user information with external data processors Google Analytics, Google Search Console, Google Ads and Google Tag Manager to better understand users and engagement.

Social Media

Information from Social Media users is collected and utilised as per platforms privacy policies.

Other Uses

We collect or use the following information to provide services and goods, including delivery and third party referrals:

  • Names and contact details
  • Gender
  • Addresses
  • Date of birth
  • Photographs or video recordings
  • Records of meetings and decisions
  • Website user information (including user journeys and cookie tracking)
  • Information relating to compliments or complaints

We collect or use the following information to receive donations or funding and organise fundraising activities:

  • Addresses
  • Names and contact details
  • Donation history
  • Tax payer information (for Gift Aid purposes)

We collect or use the following personal information for service updates or marketing purposes:

  • Names and contact details
  • Addresses
  • Marketing preferences
  • Recorded images, such as photos or videos
  • Purchase history
  • Donation history
  • IP addresses
  • Website and app user journey information
  • Records of consent, where appropriate

We collect or use the following personal information for research or archiving purposes:

  • Names and contact details
  • Addresses
  • Recorded images, such as photos or videos
  • Records of consent, where appropriate

We collect or use the following personal information to comply with legal requirements:

  • Name
  • Contact information

We collect or use the following personal information for recruitment purposes:

  • Contact details (eg name, address, telephone number or personal email address)
  • Right to work information

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details
  • Video recordings of public areas
  • Audio recordings of public areas
  • Witness statements and contact details
  • Relevant information from previous investigations

We also collect or use the following information for dealing with queries, complaints or claims:

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

  • Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
  • Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
  • Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.
  • Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
  • Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods, including delivery and third party referrals are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information to receive donations or funding and organise fundraising activities are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
    • Photos and videos from the festival, quotes and reviews, compliments and complaints. Collected to be used in the continuing administration and promotion of the annual festival.
    • Categorical data such as age or location, is collected to improve marketing and service update targeting.

Our lawful bases for collecting or using personal information for research or archiving purposes are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
    • Collected information can be used to demonstrate engagement and participation.
    • Collected information can be used in impact studies. E.g. Categorical information such as age used to demonstrate demographic information.

Our lawful bases for collecting or using personal information to comply with legal requirements are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for recruitment purposes are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
    • Joint controllers are allowed to share contact information of interested parties to improve recruitment chances. An example of this is where an artist has approached one venue that cannot accommodate them, the venue can share information to the consortium to give a better chance of booking success.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
    • The Festival and its joint controllers accept implied consent from queries made in person. This information may be shared with joint controllers to enable them to act. An example of this is where a customer approaches a venue in person and the venue needs to share information to other members of the festival.

Where we get personal information from

  • Directly from you
  • Family members or carers
  • Charities or voluntary sector organisations
  • Schools, colleges, universities or other education organisations
  • CCTV footage or other recordings
  • Councils and other public sector organisations

How long we keep information

1. Indefinite Retention

We retain your personal data only for as long as it is necessary. If you have given us your consent, we may keep your data indefinitely to ensure the smooth functioning of your account or to provide you with updates that you’ll love. But don’t worry, you are always in control. If you ever wish for us to stop using your data, simply let us know!

2. Secure Deletion

When it’s time to bid farewell to your data, such as when you request the deletion of your account or when it is no longer required, we ensure that it is securely erased. We employ methods that guarantee complete removal of your data, leaving no chance for anyone to access it again.

Who we share information with

We have a joint controller relationship with Sowerby Bridge Cultural Consortium. We process your personal information with that joint controller for the following reason: Sowerby Bridge Cultural Consortium and its associated members organise and run cultural activities in the town. Sowerby Bridge Festival is its primary event. Members of the consortium share and engage with data generated by Sowerby Bridge Festival. Likewise Sowerby Bridge Cultural Consortium members share data in the administration and promotion of the festival. .

Others we share personal information with

  • Professional advisors
  • Local authorities or councils
  • Organisations we’re legally obliged to share personal information with
  • Publicly on our website, social media or other marketing and information media
  • Professional consultants

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

17 January 2025

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